Returns for Change of Mind
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it.
You will be responsible for paying for your own shipping costs for returning your item.
Faulty Product Returns
If something is faulty or incorrectly described we will provide an exchange or refund provided the item is returned within 30 days
Return Address
Prior to sending an item back to us please contact us first at Contactus@GeekGalaxy.com.au to discuss your return with us.
Returns should be sent to:
Geek Galaxy Australia
PO BOX 201
Kerrimuir VIC 3129
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Contact Us
If you have any questions on how to return your item to us, contact us via contactus@GeekGalaxy.com.au.